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The Importance of Consistency and Multiple Touchpoints in Marketing

Rolling out an effective marketing plan is not unlike planting season on a farm. If executed properly, you’ll get to reap the rewards later for all of the preparation and promoting you do today. Just like at a farm, you till the soil, sow your seeds, keep watch to ensure growth and prepare for the harvest.

Dr. Jeffrey Lant – professor, author of more than 60 books and internationally renowned expert on the subjects of marketing, business development, copywriting and more – put forth the “Rule of Seven” marketing principle decades ago. The principle dictates that it takes an average of seven touchpoints before a customer remembers your brand message and feels compelled to act.  That’s a lot of marketing seeds to plant. While the advent of the internet and social media has served to speed up the process considerably from the original 18-month period for the Rule of Seven to take root, there are a number of things to take into consideration when planting those seeds…

Tilling the Soil: When planning your marketing campaign, make an effort to really stir things up. Do your research to see if there’s an audience segment you may have missed with prior campaigns who might be the next great thing for your brand. Also, dig DEEP to come up with a marketing campaign that will really grab your intended audience’s attention. Phone it in, and that will not only come through in your less-than-stellar messaging – but also in customer’s response.

“In a crowded marketplace, you want your message to stand out,” said Tracy Woodall, founder of Metro Atlanta-based Woodall Creative Group. “Be sure to outline all of the differentiators that set your company apart from the competition – everything that makes you ‘special.’ Stay true to the look and feel of previous campaigns for brand consistency, unless it’s time for a complete company rebrand – which is an excellent way to really shake things up and attract members from a new, previously underserved market.

Sowing the Seeds: Once you have a fairly clear plan in place, it’s time to start sowing the seeds through the design of your campaign and identification of the various modes of delivery you will use to reach your audience. Rather than planting just ONE kind of seed, use a variety of means to get your message out there. Think of the rows in your garden as streams of communication: website, digital marketing, e-mail marketing, social media, direct mail, print ads, TV commercials, radio ads, billboards, promotional items, experiential marketing and MORE. Because today’s marketplace is so crowded and noisy, multiple touchpoints are the key to success. Don’t merely select one avenue at one time – it will be the marketing equivalent of shouting into the wind. After you’ve identified the best modes of delivery, start creating designs to fit.

“If design is not your strength, consider outsourcing to an agency,” shared Woodall. “You may be highly skilled at identifying your audience, brainstorming ideas and media buying, but if you’re lacking in the design department – your entire campaign will suffer. To compound matters, you may even be compromising your company’s brand image. Professionally designed digital and print pieces can have a completely opposite effect, propelling your brand in a positive direction in the eyes of your audience.”

Keep Watch to Ensure Growth: Once you launch your campaign, don’t take your eye off the ball. Track results and make adjustments when necessary. If you notice that your digital efforts are really taking off, whereas your print campaign might be falling short – you may want to reallocate any remaining budget to the digital side for continued traction.

“Many companies miss this step,” said Woodall. “They send their campaign out into the world, then watch their sales results to measure its success. There are a variety of ways to track results and measure success – not merely by watching one’s bottom line. “

Prepare for the Harvest: Another often overlooked step many companies miss is to communicate the upcoming campaign to its employees. It’s SO IMPORTANT to share your marketing direction with the folks in the trenches.

“An internal campaign rollout is a great way to get team members excited and to encourage them to reinforce that same messaging to customers,” suggests Woodall. “Try to practice patience. The results won’t always be immediate. However, if your marketing campaign is truly successful, your employees will be better prepared for a bountiful harvest of happy customers. Not to mention the fact that your product or service had better live up to the hype, or that new customer you just worked so hard to earn might not return in the future.”

Begin Planning for Next Year’s Planting Season:  Once your campaign has hit the market and you’ve begun to reap the rewards of your hard work, it’s not time to rest on your laurels. It’s time to start projecting and laying the groundwork for NEXT YEAR’S marketing campaign.

“Take a look at your tracking to assess what worked and what didn’t,” said Woodall. “If everything worked, pat yourself on the back and determine what had the strongest impact on your campaign’s success: mode of delivery, audience identification, the message itself or a combination of all of the above. If some elements were stronger than others, start considering ways to make the weaker elements stronger the next go-around for even BETTER results next year.”

Woodall Creative Group is a trusted resource for marketing managers and company leaders throughout the Southeast seeking a creative partner to share their company’s unique brand story with the world. If you need help planning for a harvest of your own, contact the team at Woodall Creative Group at 706-658-0244, info@woodallcreative.com or via our convenient online contact form. To learn more about what we do and sneak a peek inside our extensive portfolio, visit www.woodallcreative.com.

Atlanta Agency Honored for Kids ‘R’ Kids Learning Academies® Marketing Campaign

Atlanta, January 9, 2018 – The Winners of the 12th Annual W3 Awards have been announced by the Academy of Interactive and Visual Arts and Atlanta-based marketing agency, Woodall Creative Group, is honored to be among them. Receiving over 5,000 entries, the W3 Awards honors outstanding Websites, Web Marketing, Web Video, Mobile Sites/Apps & Social content created by some of the best interactive agencies, designers, and creators worldwide.

“The creativity and quality of this season’s entries raised the bar once again. As our connected world continues to expand in new and exciting ways, our winners are a true testament to the power of Web creativity across the world.” said Derek Howard, the director of the AIVA. “On behalf of the over 750 members of The Academy of Interactive and Visual Arts, we applaud the talents and dedication our winners showcased and commend all of this year’s entrants for their commitment to furthering the quality of the content we view online.”

Woodall Creative Group’s award-winning entry – which was recognized with a Silver W3 Award – was a comprehensive marketing campaign created on behalf of Kids ‘R’ Kids Learning Academies® to promote school enrollment. Established in 1985 and headquartered in Duluth, Kids ‘R’ Kids Learning Academies is a national early education and childcare franchise that boasts over 160 locations all across the United States. Each academy provides a secure, nurturing, and educational environment for children between the ages of 6 weeks and 12 years.

“Collaborating with the corporate team at Kids ‘R’ Kids is always a joy,” explained Tracy Woodall, President of Woodall Creative Group. “They understand the early education industry like no other and are passionate about what they do. Their marketing department places an emphasis on not only growing the brand nationwide, but also ensuring that enrollment remains high at the local level. Having worked with them for nearly 25 years, our agency has a deep understanding of not only their core strengths and differentiators, but also of their target audience. The award-winning campaign was titled “We ‘R’ Ready” and included a video, social media graphics, banner ads, postcards, flyers, print ads, incentive coupons and more – all of which could be customized for each school. The messaging on a whole spoke directly to the parent – communicating the fact that they might not always be ready to see their kids grow up and head off to school, but their children and the staff at Kids ‘R’ Kids Learning Academies are always ready for a fun, highly educational experience.”

Click here to view Campaign

Woodall Creative Group serves a wide variety of clients from a broad array of industries. Organizations and companies seeking a creative partner to aid them with brand development, strategic design and digital innovation are encouraged to contact Woodall Creative Group by calling 706.658.0244 or e-mailing support@woodallcreative.com.  To learn more about Woodall Creative Group, interested parties are invited to visit www.woodallcreative.com.

View Video below:

 

Jeffrey Love (Creative Director) and Tracy Woodall (President)

About Woodall Creative Group: With twenty-seven years and several International Davey Awards to its credit, Woodall Creative Group excels at combining artistry with strategy, regularly implementing imaginative corporate branding campaigns and designing top-quality collateral materials such logos, brochures, marketing materials, social media branding, and packaging – among others. The Atlanta-based agency has served a wide variety of clients from a broad array of industries. Included among them are Kids ‘R’ Kids Learning Academies, Naturally Fresh, My Friend’s Place, Tri-State Tire and Carino’s Italian Grill, just to name a few. Additional services available at Woodall Creative Group include website development and design, advertising, marketing, social media management, public relations, promotional products and more. To learn more, please visit www.woodallcreative.com.

About The W3 Awards: The W³ Awards honors creative excellence on the Web, and recognizes the creative and marketing professionals behind award winning Websites, Web Video and Online Marketing programs. Simply put, the W³ is the first major Web competition to be accessible to the biggest agencies, the smallest firms, and everyone in between. Small firms are as likely to win as Fortune 500 companies and international agencies. The W3 Awards is sanctioned and judged by the Academy of Interactive and Visual Arts, an invitation only body consisting of top-tier professionals from a “Who’s Who” of acclaimed media, advertising, and marketing firms. For more information about the W³ Awards, please visit www.w3award.com.